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12 Steps How to Design a Right-Minded Team-Building Workshop



Dan Hogan



Copyright © 2017 Dan Hogan

All rights reserved.

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Table of Contents

Introduction

Process Map

Reason, Ego and “the RMT Myth”

Step 1: Start With the End in Mind

Step 2: Understand the Leader’s Outcomes

Step 3: What the Leader Wants May Not Be What the Team Needs

Step 4: Create and Present the First-Draft Plan

Step 5: Announce Workshop and Prepare Teammates

Step 6: Conduct the RMT Survey

Step 7: Conduct Facilitator Interviews

Step 8: Present Second-Draft Plan

Step 9: Finalize, Plan, and Distribute Agenda

Step 10: Achieve First Workshop Outcomes

Step 11: Track Progress for 90 Days

Step 12: Design the Second Workshop

Resources, Templates, Examples

Possible Questions to ask in First Team Leader Meeting

5 Keys to Proper Communication

Another Root Cause Story

Here’s a Way to Identify a Root-Cause

Announcing Workshop via Email - a Template

More Facilitator Interview Questions

Team Building Workshop SECOND-DRAFT

Team Survey-Evaluate Team's 9 RMT Choices

Meeting Plan Checklist

Preventions & Interventions

14 Characteristics of a Successful Team Building Facilitator

Maria’s Effective Workshop Close

About Right-Minded Teamwork



Introduction

How to Design a Right-Minded Team Building Workshop

Masterful team building facilitation is the art and science of weaving together three functions as well as the conscious choice to not over-function. The three team building facilitator functions are:

1. Design Workshops

2. Facilitate Workshops

3. Teach in Workshops

Over-functioning means you are doing too much for the team when they would be better off doing the work for themselves.

Read More: 3 Functions of a Team Building Facilitator.

This course teaches how to design a Right-Minded, custom, team workshop. If you’d like to know about team facilitation, contact me or review the Right-Minded Teamwork website.

Online Training: Enroll in our Free Comprehensive Training of this 12-Step Design Process

This is a 12-step process divided into three parts:

> Contract: Designing the first workshop

> Commence: Facilitating the first workshop

> Carry On: Continuing on after first workshop

> Contract

Step 1: Start with the End in Mind

Step 2: Understand the Leader’s Outcomes

Step 3: What the Leader Wants May Not Be What the Team Needs

Step 4: Create and Present the First-Draft Plan

Step 5: Announce Workshop and Prepare Teammates

Step 6: Conduct RMT Survey

Step 7: Facilitator Interviews

Step 8: Present Second-Draft Plan

Step 9: Finalize Agenda, Plan, Distribute

> Commence

Step 10: Achieve First Workshop Outcomes

> Carry On

Step 11: Track Progress for 90 days

> Contract

Step 12: Design the Second Workshop

Copyright 2013; updated 2017, Dan Hogan, Right-Minded Teamwork. May not be duplicated for resale.



Process Map

It’s important that you carefully read each step—not because it’s difficult to understand, but because it’s such a brief description. A detailed description would fill a bazillion pages. For that reason, this tutorial outlines only the essential tasks. If something is not clear, please email me and I’ll be happy to clarify :)

There are Four Team Building Methods

1. Educational

Teammates attend a lecture. For example, the instructor might teach generic guidelines for resolving work process problems e.g. six-sigma methods. Or they might teach one of the personality type/style indicators, e.g. DiSC. The teacher is accountable for a successful training experience, and the hope is that participants will use the guidelines they learn in building their team.

2. Experiential

Teammates typically go to an outdoor playground-type facility where they experience low-element games (played on the ground) or high-element exercises (constructed on poles). Here again, the instructor is accountable for a successful training experience. The hope is that participants gain new understandings from their experience.

3. Socials

Some believe happy hours, bowling or similar activities are a team-building method. They are nice social events and they can certainly encourage camaraderie. But please, don’t call them team building :)

4. Real World

Teammates attend a custom-designed workshop where they discuss and resolve real teamwork challenges. All exercises and discussions result in practical Work Agreements that outline how teammates will collaboratively work together to achieve their team’s mission and shared values. Teammates and facilitator are jointly accountable for a successful team-building experience. This is the approach we use in Right-Minded Team Building.

Right-Minded Teamwork …

is a business oriented and a psychological approach to team building where acceptance, forgiveness and adjustment are teammate characteristics and customer satisfaction is the team’s result.

There are 5 Essential Elements of Right-Minded Teamwork Framework includes…

2 Goals + 3 Methods = 100% Team Customer Satisfaction

1. Team Business Goal

2. Team Psychological Goal

3. Team Work Agreements

4. Team Operating System

5. Right-Minded Teammates

The philosophy behind these five elements are explained in this short story: Reason, Ego and “the RMT Myth. The story in next and the 12 steps follow.

Congratulations—your journey to designing Right-Minded Teamwork workshops has begun!



Reason, Ego and “the RMT Myth”

This story and the Right-Minded Teamwork process was inspired by A Course in Miracles.

The Right-Minded Teamwork (RMT) Myth is a story that illustrates how teamwork originally functioned and how it got to where it is today.

Achieving the ideals of the RMT Myth is not possible in this world.

However, I hope you will accept that adopting RMT attitudes and behaviors is not only possible, but that it should be your team’s aspirational goal.

After the story, I will share a little more about the 5 Essential Elements of Right-Minded Teamwork Framework.

Read More: A detail description of Framework plus a typical team implementation plan.

The Mythology of Right-Minded Teamwork (RMT)

Once upon a time, before we even lived in tribes, we all naturally worked together as one.

All our needs were met. There was no sense of want because there was no need. Peace, abundance and collaboration were normal. Everyone had everything they needed. There was no sense of “yours” or “mine.” We shared with each other simply and effortlessly.

There was no leader either—but there clearly was a guiding spirit that emanated from our collective corporation. We named that guiding spirit Reason.

Reason gently reminded us of our caring thoughts and feelings for one another. There was no fear. There was no doubt as to who and what we were. We were there for one another. We easily worked together as one.

But one day, a foolish little idea crept in: For an instant, some began to wonder, “Is there more to be gained than just by working together as one?”

Then Reason gently stepped into our minds and asked, “But how could we have more than everything?”

Reason went on to remind us that we had free will. It told us that we could follow that foolish little idea if we wanted to—but if we did, it would be just like falling asleep and having a bad dream. Fortunately, if we did fall asleep, Reason would be here for us when we woke up back in the real world.

Reason’s question and kind advice made sense. For most, the foolish little idea was immediately dismissed as just that: foolishness. Reason’s advice was right for us. Once we made this choice, we had a new concept. We called it Right-Minded Teamwork.

But one, who chose to name himself Ego, did not dismiss that little idea. He concluded that if he had more, he would be as important as Reason, if not more so. That sounded really good to Ego, and it would make him more special than Reason itself—or so he thought.

As Ego begin falling asleep, Reason tenderly placed a folded note alongside his Decision-Maker. On the outside it read, “Open when you want to wake up.” On the inside were practical ideas on how to live the Right-Minded Teamwork behaviors that eventually help us wake up.

The Ego’s plan was simple: To get more, all he needed to do was take from others.

So off he went. He took and he took. Even though there was enough for everyone, he continued to take more. But he quickly ran into a problem: Where was he to store all his extra stuff so that no one would take it back?

Then he said, “Aha! I’ve got it: I’ll leave and find a place to hide my stuff. He soon had stored his stuff where no one, he thought, could find it.

Once, while the Ego was out taking more stuff, he struck up a conversation with some others. He bragged about how much really cool stuff he had and how he was acquiring even more. Soon, several others decided to join the Ego, and together they began taking more.

They called their new group a tribe. Reason called them the Separated Ones.

But then, one day a tribe member took from other tribe member. Now there was conflict. This was a new feeling. No one had ever experienced conflict before. Other new feelings like anger, fear, and doubt began showing up in tribe. These feelings were awful.

The tribal member who lost his stuff to the other member couldn’t stand it any longer. A new little idea crept in. He wondered how he could protect his stuff. Then he said, “Aha! I’ll leave and start my own tribe.”

And from then on, tribe members would join and split off, then join and split off again, until it created the world we live in today, with thousands of tribes taking from one another in more physical and psychological ways than we could possibly count.

Today, we live in a give-and-take world. It is a world of duality, a world of yours and mine. A world where too often people fight over and take stuff. This world has too many who believe in and are following this wrong-minded way of thinking.

This joining and splitting off was never needed because, in the beginning, we had everything we needed.

The good news is that, as napping Egos, we are still asleep in the nightmarish dream. Nothing has changed. We are just dreaming of separation but in reality we are still one. We can, if we choose, begin our journey back—which means we need to wake up.

Waking up means first gently accepting the fact that we are out of our right minds. The next step is to find Reason’s note and begin gradually living the Right-Minded Teamwork attitudes and behaviors that it so generously teaches us.

The moral of this story is this:

Teammates and team building facilitators everywhere need to partner with Reason to wake their teams up from this bad dream.

Start the process of working together as one. By doing that, you will be doing your part to move your team closer to the “pre-tribe” or pre-separation mindset. And when all facilitators do their part, someday, we all will work together again in that normal state of peace, abundance and collaboration.



5 ELEMENTS

Right-Minded Teamwork Framework includes…

2 Goals + 3 Methods = 100% Team Customer Satisfaction

RMT team building addresses real teamwork issues.

RMT deals with the fundamental law of cause (your mind's thoughts) and effect (your teammate behavior).

This method is suitable for all work teams.

No team games or meaningless exercises are found in here.

1. Business Goal = Achieve 100% Team Customer Satisfaction

Meeting or exceeding your customer's expectation is the primary reason for your team's existence. Creating a high-performing team is certainly important, but it is secondary. Therefore, RMT ensures each teammate understands what customer satisfaction means to their customer.

2. Psychological Goal = Achieve Emotionally-Intelligent, High-Performing Teammate Work Behavior

To achieve this goal, teammates must create and sustain productive and efficient work behavior that is aligned with achieving customer satisfaction.

3. Work Agreements = Live Commitments

Work Agreements are short, customized and evergreen choices that describe how teammates work, perform and behave together. They can be created for practically any teamwork issue. When fully executed, Work Agreements are the engine that powers your team.

4. Team Operating System = Effective & Efficient Organization

This system properly organizes your processes and procedures to ensure you achieve 100% customer satisfaction. Your system is the frame that contains all your functions for conducting your team's business.


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